Resume

 

Instructional Designer
Infinity Energy
May 2023 to Present

Training Specialist
Motional
November 2022 to May 2023

Instructional Designer
Insurance Technologies
April 2022 to August 2022

  • Supported the engineering and sales team by developing a certification program for SaaS clients.

  • Maintaining HTML code for LMS, general troubleshooting with specific web issues.

  • Lead ID initiative on the implementation of mobile consumer application featuring intuitive biometric technology.

  • Worked with Subject Matter Experts in the insurance and tech industry to develop curriculum objectives.

  • Enhanced learner experience by migrating instructor led modules and video to an online LMS platform.

  • Facilitated training on SaaS software for internal employees.

Freelance Instructional Designer
Tumblr
October 2021 to March 2022

  • Enhancing learners' performance through the development of skills checks, role activities, drill activities, simulations, and gamification learning experiences.

  • Conducting analysis to develop training resources while prioritizing, coordinating, sourcing and managing multiple projects.

  • Designed and wrote technical guides on platform UI for end users.

  • Designed product walkthrough graphics for desktop and the mobile app

  • Tailored instructional tips to new and existing users on the platform

Copywriter
Nike
Los Angeles, CA
May 2021 to September 2021

  • Worked with product designers, producers, and students to create a video about Serena Williams' design program.

  • Organized interviews and visuals about the program into content shared across NIKE's social media and online store.

Instructional Designer
Google
Mountain View, CA
January 2016 to July 2016

  • Developed online training courses for Google technical support employees.

  • Managing over 50 online class deliveries including employee onboarding, technical software training, and customer support procedures.

  • Updated performance objectives and assessments in Gmail, Google Drive, and Google Maps training.

  • Designed instructor led courses for Google Workspace support team.

  • Worked with product engineers to convert troubleshooting procedures into online job aids.

Instructional Design Consultant
PG&E
San Ramon, CA
January 2015 to February 2016

  • Developed 6-week compliance training for gas leak surveyors.

  • Used in field footage to capture real-world examples of gas leak surveyors for the development of scenario-based learning and real-world work experiences.

  • Designed web based and instructor led modules.

  • Worked with subject matter experts to align training with updated state regulations.

  • Increased training efficiency by migrating existing courses into a single CMS.

Skills

  • Instructional Design

  • Articulate Rise

  • Articulate Storyline

  • Adobe Creative Suite

  • Graphic Design

  • Motion Graphic Design

Education

BA Critical and Visual Studies
Pratt Institute
New York, NY
2009 to 2013